Accident Claims Compensation - ACC

If ACC decline an individual’s claim, Avanti Ultrasound is unable to invoice ACC for the examination related to the claim. In that instance we cancel the invoice originally addressed to ACC and issue a private bill to the individual. This will be the private price, minus the surcharge already paid.

We understand that an unexpected bill can be distressing, therefore we allow a grace period up to 3 weeks before the payment is deemed overdue.

Individuals are suggested to review the information on the ACC website “what we cover and what we don’t cover” via the following link: https://www.acc.co.nz/im-injured/what-we-cover/injuries-we-dont-cover/

ACC phone number: 0800101996

ACC email address: claims@acc.co.nz