This Privacy Policy outlines how Avanti Ultrasound Ltd collects, uses, discloses, and protects the personal information of visitors and users when you access and use our website: www.avanti-ultrasound.co.nz.
We may collect personal information that you voluntarily provide to us when you interact with the Website, such as your name, email address, phone number, or any other information you choose to provide. This information is used to schedule bookings or better our services to you. Personal data is stored in password protected computers.
We do not pass any of your information onto third parties.
You have the right to amend or change any information we have about you, to do so please email us at reception@avanti-ultrasound.co.nz.
Privacy policy
Our website www.avanti-ultrasound.co.nz uses cookies to enhance your browsing experience and provide personalised features.
What are Cookies?
Cookies are small text files placed on your device when you visit the Website. They help improve functionality and provide information to website owners.
Types of Cookies We Use:
Necessary Cookies: Essential for Website operation.
Analytical/Performance Cookies: Collect information to improve performance.
Functionality Cookies: Remember your preferences and provide personalised features.
You can modify your browser settings to block or delete cookies, but it may affect Website functionality.
Cookie policy
Text Messages from Avanti Ultrasound
If you give us your mobile number when you book, we'll use it to text you about your appointment. This page explains what we send and how to stop it.
What we text you
Appointment confirmations, dates, times and clinic location
Reminders, usually [24–48] hours beforehand
Preparation instructions for your scan
Changes, delays or cancellations
Confirmation that your report has been sent to your referrer
Account or payment reminders
What we will never text you
We do not send results, findings or any clinical information by text, nothing about your scan outcome, and never anything to suggest a normal or abnormal result. Your report goes to your referrer, who will discuss it with you.
We will also never ask for your bank details, card number or passwords by text. If you get a message like that claiming to be from us, don't reply or click on any link, call us on 07 245 1009 to check.
Keeping your texts discreet
Ultrasound appointments can be private. If you'd prefer your messages left out the scan type, or our practice name, just ask and we'll note it on your file.
Stopping texts
Reply STOP to any message, call 07 245 1009, email reception@avanti-ultrasound.co.nz, or tell our reception team. We'll action it within 5 working days.
Opting out will not affect your care. If you'd rather we phoned or emailed instead, let us know. Please remember that if you turn reminders off, it's still up to you to keep track of your appointment.
Marketing texts
We only send news, health information or offers if you've specifically ticked to receive them. You can withdraw that at any time — it's separate from your appointment reminders.
Please don't rely on text for anything urgent
Text delivery isn't guaranteed and replies aren't monitored around the clock. In an emergency call 111. For urgent clinical concerns, contact your referrer, your GP, or Healthline on 0800 611 116.
Your privacy
Your mobile number is part of your health information and is handled under the Privacy Act 2020 and the Health Information Privacy Code 2020. You can ask to see or correct the contact details we hold, or raise a concern, with our Privacy Officer.